Articles on: Troubleshooting

Can't Install DeskCove on Windows XP, 7, 8 or earlier

If you are running into issues with installing DeskCove client to Windows XP, Windows 7 or even Windows 8.1 that is because we do not support any operating
system that has reached its End of Life cycle from the original manufacturer.

Windows 7 - 8.1 Support Ended

The same will also apply for any MacOS versions as well. If the software provider has Ended the lifecycle of the operating system, we have no reason to support it.

Why is this?

Each operating system and each unique versions have differences which may or may not cause our software to break.

It is not worth our investment to debug our software to work on an operating system that is coming End of Life or has ended life cycle.

If you are still having issues and don't fit under this category, please reach out to our support for further assistance.

Updated on: 24/11/2022

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